WashU Students Wanted!

Bear Ambassador

Overview  

The Bear Ambassador Program in the Office of Undergraduate Admissions provides a paid experience for WashU students to assist with daily campus informational programming. The ambassador program provides a mixture of key responsibilities that work with prospective students and families, and offers exposure to the various functions of admissions at a highly selective institution. This position will operate fully in-person as university policy and CDC guidelines allow. 

Key responsibilities

• Giving in-person and virtual student-led campus tours to campus visitors 
• Managing breakout rooms and the Q&A function of Zoom sessions 
• Handling the daily check-in process for visiting guests in the Sumers Welcome Center and other visit areas on campus 
• Facilitating in-person and virtual Bear Chats with prospective students 
• Engaging with prospective students electronically via postcards, email, Welcome to College, Zoom, etc.  
• Providing support for special virtual events, such as panels, information sessions, Webinars, etc. 
• Assisting with special in-person events, such as special visit days, group visits, luncheons, and overnight programs 
• Managing the mock residential hall space 
• Other administrative tasks as assigned 

Required Skills/Characteristics: 

• Bear Ambassadors must be a full-time undergraduate student from the Classes of 2025, 2026, 2027, or 2028 
• Good academic standing (minimum 2.5 cumulative GPA) and good judicial standing with the university (your application gives us permission to check your standing) 
• Enthusiasm about the university and what it offers students 
• All interested applicants MUST attend a mandatory information session that will occur in October 2024 to learn how to navigate the interview process. The interview will consist of two parts: 1) A Mini Tour and 2) Formal Q&A. 

Desired Skills/Characteristics: 

• Strong written and oral communication skills 
• Comfortable with public speaking in both small and large groups 
• Commitment to providing the highest level of customer service to every prospective visitor and their guest(s) 
• Self-starter who takes initiative and is willing to jump-in and assist however is needed 
• Preference will be given to candidates who apply by October 31, 2024 
• We value a diverse workplace and encourage LGBTQIA+ individuals, members of racial or ethnic underrepresented backgrounds, and others from diverse or historically marginalized groups to apply 

Hours: 

• The ambassador position is part-time (4-6 hours per week) with some weekends required. Hours worked will depend on availability and staffing needs. 
• The Undergraduate Admissions Office is open Monday through Friday from 8:30am-5pm. With occasional programs on early mornings, evenings, Saturdays, and Sunday. Ambassadors should expect to work their shifts between Monday-Friday with the occasional Saturday or Sunday as needed. Non-paid vacation time is available. 
• All ambassadors are required to attend mandatory training that will occur early in the spring semester of 2025 and late August of 2025. Meals and on-campus housing will be provided free of cost to all Bear Ambassadors for the duration of training. 

Compensation: 

• Ambassadors will be compensated at a rate of $12.34 per hour. Federal Work-Study is possible through this position. 

Application Process: 

• Apply via Handshake and attach a resume, which should include major(s)/minor(s), cumulative GPA, relevant skills/experience, and involvement. 

By applying, students give the Admissions Office permission to access university standing and academic record. 

Questions?

Please reach out to Jennie Jean-Jacques and Jessica Napier at BearAmbassadors@email.washu.edu 

Academic Year Internship 

Overview  

The Academic Year Internship Program in the Office of Undergraduate Admissions provides a paid professional experience for WashU students to share their story and experience with prospective students and their guests. Interns will gain exposure to the various functions of admissions at a highly selective institution. The internship provides a mixture of responsibilities that work with prospective students and families, and will have significant project work with specific leadership roles. The internship will operate in a hybrid-model, tasking students with a combination of in-person and virtual responsibilities. 

Key Responsibilities 

• All interns will hold one liaison/leadership position within one of the following areas: 
  • Recruitment & Selections Team
    • Leads the interview and selection process for new Bear Ambassadors. 
    • Champions diversity and fosters a culture of inclusivity and equity in the recruitment process 
    • Maintains a record of interested current students who want to work as Bear Ambassadors 
    • Schedules and coordinates interviews for new Bear Ambassadors 
    • Reviews the hiring logistics for newly hired ambassadors 
    • Creates agendas for and leads monthly staff meetings for all Bear Ambassadors and Academic Year Interns 
  • Training & Examination Team
    • Organizes, plans, and leads all mandatory trainings required for Bear Ambassadors. 
    • Plans all logistics for training, including the schedule, make-up training, ordering food, etc. 
    • Updates handbooks regularly for lobby shifts, tours, Bear Chats, and other standard operating procedures 
    • Creates examinations through online modules and evaluates new members for readiness. 
    • Creates agendas for and leads monthly staff meetings for all Bear Ambassadors and Academic Year Interns 
  • Management & Operations Team
    • Oversees the daily schedule for all campus tours, interviews, and lobby shifts 
    • Oversees the daily schedule for all campus tours, Bear Chats, and lobby shifts 
    • Utilizes scheduling platform, Welcome to College, to oversee availability for all student workers, create recurring shifts, and communicate coverage needed for any uncovered shifts  
    • Creates agendas for and leads monthly staff meetings for all Bear Ambassadors and Academic Year Interns 
  • Visit Experience (VX) & Events Team
    • Coordinates the logistics and staffing for all in-person and virtual special events held by the Undergraduate Admissions Office. 
    • Creates shifts and manages student staffing for major events, special groups, and special visit requests 
    • Focuses on the visit experience for all prospective visitors and guests including programming and promoting/advertising events 
    • Develops helpful guides for WashU and the surrounding area 

Additional responsibilities include: 

• Giving in-person and virtual student-led campus tours to groups 
• Managing breakout rooms and the Q&A function of  Zoom sessions 
• Handling the daily check-in process for visiting guests in the Sumers Welcome Center and other visit areas on campus 
• Facilitating in-person and virtual Bear Chats with prospective students 
• Engaging with prospective students electronically via email, Zoom, etc.  
• Providing support for special virtual events, such as panels, information sessions, Webinars, etc. 
• Assisting with special in-person events, such as special visit days, group visits, luncheons, and overnight programs 
• Managing the mock residential hall space 
• Co-presenting the admissions information session with a professional staff member to groups of 300+ daily visitors 
• Other administrative tasks as assigned 

Required Skills/Characteristics: 

• WashU current student from the Class of 2025, 2026 or 2027 
• Good academic and judicial standing with the university (your application gives us permission to check your standing) 
• Enthusiasm about the university and what it offers students 
• Must have previously held a Bear Ambassador or Academic Year Intern position within Undergraduate Admissions 

Desired Skills/Characteristics: 

• Hiring preference will be given to students who can fulfill the role in a hybrid capacity 
• Strong written and oral communication skills 
• Comfortable with public speaking in both small and large groups 
• Commitment to providing the highest level of customer service to every prospective student/family 
• Self-starter who takes initiative and is willing to jump-in and assist however is needed 
• Interest in exploring higher education as a potential career field 
• This position is open until filled. 
• We value a diverse workplace and encourage LGBTQIA+ individuals, members of racial or ethnic underrepresented backgrounds, and others from diverse or historically marginalized groups to apply 

Hours 

• The internship is a part-time position (10-14 hours/week) with some weekends required. 
• The Undergraduate Admissions Office is open Monday through Friday from 8:30am-5pm with occasional programs on early mornings, evenings, Saturdays, and Sundays. Interns should expect to work the majority of their shifts between Monday – Friday with the occasional Saturday or Sunday as needed. Non-paid vacation time is available. 
• All interns are required to attend a mandatory training that will occur early in the spring semester of 2025 and late August of 2025. Meals and on-campus housing will be provided free of cost to all interns for the duration of August training. 

Compensation 

• Interns will be compensated at a rate of $13.34 per hour. This position is Federal Work-Study eligible. 

Application 

• Apply via Handshake and include: 
• A current résumé –including major(s)/minor(s), cumulative GPA, involvement at WashU, relevant skills/experience. 
• A cover letter – should include why you are interested in the Intern position and which functional area(s) you are interested in. 
• Contact information for 1 reference. This can be a WashU community member (advisor, professor, research mentor, etc.) or someone who can speak to your character and work ethic that is not a peer, family member, or friend. 

By applying, students give the Admissions Office permission to access university standing and academic record. 

Questions?

Please reach out to Jennie Jean-Jacques and Jessica Napier at BearAmbassadors@email.washu.edu 

Summer Internship

Overview  

The Summer Internship Program in the Office of Undergraduate Admissions provides a paid professional experience for WashU students to assist with daily campus Admissions programming. Interns will gain exposure to the various functions of admissions at a highly selective institution. The internship provides a mixture of responsibilities including serving prospective students and families and some project work. The internship will operate fully in-person as university policy and CDC safety guidelines allow. 

Key Responsibilities: 

• Giving in-person student-led campus tours 
• Conducting virtual tours of campus and managing the Q&A function of the Zoom 
• Staffing the Lobby of Sumers Welcome Center and facilitating the check-in process for daily visiting guests 
• Facilitating virtual and in-person prospective student Bear Chats and breakout rooms  
• Engaging with prospective students electronically via email, Zoom, and the Welcome to College platform 
• Providing support for panels, information sessions, webinars, etc. 
• Assisting with planning and executing special in-person events, such as special visit days, group visits, luncheons, etc. 
• Co-presenting the admissions information session with a professional staff member to groups of 300+ daily visitors 
• Managing the mock residential hall space 
• Other tasks as assigned 
• All interns will work on projects within admissions & aid within the functional areas of:  
  • Visit Experience (VX) and Events 
  • Inclusion and Access 
  • Marketing & Communications (MarComms) 
  • Systems, Services, and Student Financial Services (SFS) 
  • Recruitment 

Required Skills/Characteristics: 

• Summer Interns must be full-time undergraduate students in the Classes of 2026, 2027, or 2028 and be able to make the necessary time commitment. 
• Good academic standing at a minimum 2.5 cumulative GPA and good judicial standing with the university (your application gives us permission to check your standing)
• Enthusiasm about the university and what it offers students 

Desired Skills/Characteristics: 

• Comfort in giving up to 90-minute campus tours in the summer heat and humidity 
• Strong written and oral communication skills 
• Comfortable with public speaking in both small and large groups 
• Commitment to providing the highest level of customer service to every prospective student/family 
• Self-starter who takes initiative and is willing to jump-in and assist however is needed 
• Interest in exploring higher education as a potential career field 
• Preference will be given to those who apply by March 1, 2025
• We value a diverse workplace and encourage LGBTQIA+ individuals, members of racial or ethnic underrepresented backgrounds, and others from diverse or historically marginalized groups to apply.

Hours: 

• The internship is a full-time position at 37.5 hours/week 
• Start Date: Tuesday, May 13, 2025, End Date: Friday, August 15, 2025 
• The Undergraduate Admissions Office is open Monday through Friday from 8:30 a.m. – 5:00 p.m. with occasional programs on early mornings, evenings, and on Saturdays and Sundays. Interns should expect to work the majority of their shifts between Monday – Friday with the occasional Saturday or Sunday as needed. Non-paid vacation time is available. 
• All interns are required to attend a mandatory training that will occur May 13 – 16, 2025, and are expected to staff all of our special visit days. Our special visit days will occur on Mondays and Fridays throughout the month of July. 
• This is a temporary position, but with the option to turn this into an academic year Bear Ambassador position based on performance and staffing needs. 

Compensation 

• Interns will be compensated at a rate of $13.34 per hour 
• Additional perks such as on-campus housing or parking are negotiable upon an offer of employment 

Application 

• Apply via Handshake and include: 
  • A resume– including major(s)/minor(s), cumulative GPA, involvement at WashU, and relevant skills/experience 
  • A cover letter – should include why you are interested in the Summer Intern position and which functional area(s) you are interested in 
  • Contact information for 1 reference. This can be a WashU community member (advisor, professor, research mentor, etc.) or someone who can speak to your character and work ethic that is not a peer, family member, or friend. 

By applying, students give the Admissions Office permission to access university conduct and academic records. 

Questions?

Please reach out to Jennie Jean-Jacques and Jessica Napier at BearAmbassadors@email.washu.edu