Overview
The Bear Ambassador Program in the Office of Undergraduate Admissions provides a paid experience for WashU students to assist with daily campus informational programming. The ambassador program provides a mixture of key responsibilities that work with prospective students and families, and offers exposure to the various functions of admissions at a highly selective institution. This position will operate fully in-person as university policy and CDC guidelines allow.
Key responsibilities
- Giving in-person and virtual student-led campus tours to campus visitors
- Managing breakout rooms and the Q&A function of Zoom sessions
- Handling the daily check-in process for visiting guests in the Sumers Welcome Center and other visit areas on campus
- Facilitating in-person and virtual Bear Chats with prospective students
- Engaging with prospective students electronically via postcards, email, Welcome to College, Zoom, etc.
- Providing support for special virtual events, such as panels, information sessions, Webinars, etc.
- Assisting with special in-person events, such as special visit days, group visits, luncheons, and overnight programs
- Managing the mock residential hall space
- Other administrative tasks as assigned
Required skills/characteristics
- Bear Ambassadors must be a full-time undergraduate student from the Classes of 2026, 2027, 2028
- Good academic standing (minimum 2.5 cumulative GPA) and good judicial standing with the university (your application gives us permission to check your standing)
- Enthusiasm about the university and what it offers students
- All interested applicants MUST attend a mandatory information session to learn how to navigate the interview process. The interview will consist of two parts: 1) A Mini Tour and 2) Formal Q&A.
Desired skills/characteristics
- Strong written and oral communication skills
- Comfortable with public speaking in both small and large groups
- Commitment to providing the highest level of customer service to every prospective visitor and their guest(s)
- Self-starter who takes initiative and is willing to jump-in and assist however is needed
- We value a diverse workplace and encourage LGBTQIA+ individuals, members of racial or ethnic underrepresented backgrounds, and others from diverse or historically marginalized groups to apply
Hours
- The ambassador position is part-time (4-6 hours per week) with some weekends required. Hours worked will depend on availability and staffing needs.
- The Undergraduate Admissions Office is open Monday through Friday from 8:30am-5pm. With occasional programs on early mornings, evenings, Saturdays, and Sunday. Ambassadors should expect to work their shifts between Monday-Friday with the occasional Saturday or Sunday as needed. Non-paid vacation time is available.
- All ambassadors are required to attend mandatory training that will occur early in the spring semester of 2025 and late August of 2025. Meals and on-campus housing will be provided free of cost to all Bear Ambassadors for the duration of training.
Compensation
Ambassadors will be compensated at a rate of $13.75 per hour. Federal Work-Study is possible through this position.
Application process
Apply via Handshake and attach a resume, which should include major(s)/minor(s), cumulative GPA, relevant skills/experience, and involvement.
By applying, students give the Admissions Office permission to access university standing and academic record.
Questions?
Please reach out to Jennie Jean-Jacques and Jessica Napier at BearAmbassadors@email.washu.edu